Jewellery Repair

Question

Jewellery Repair

Accepted Answer

What types of jewellery repairs do you offer?
We offer a range of repairs, including ring resizing, chain and clasp repairs, stone resetting, re-tipping claws, polishing and rhodium plating, as well as full restorations and more.

How much do jewellery repairs cost?
Prices vary depending on the type of repair and complexity. We’re happy to provide a quote once we've assessed your piece.

How long do repairs take?
Most repairs take between 2 to 4 weeks, but can take up to approximately 10 to 12 weeks depending on the work required. We’ll give you a more accurate timeframe when we provide you with your quotation.

Do I need an appointment for a jewellery repair?
Not always. You can contact us first at info@aprildacejewellery.com with some details and photos, and we will let you know if you need to book an appointment with us to fully assess your piece or if you want to discuss something specific.

Can you repair jewellery that wasn’t purchased from you?
Yes, we’re happy to work on pieces from other jewellers, subject to assessment.

Do you repair broken chains and clasps?
Absolutely! We can repair broken chains, replace missing links, and fix or replace clasps.

Can you resize any ring?
Most rings can be resized, but some designs and materials (like full eternity bands or certain metals) may be more limited. We'll advise you on the best option.

Will I be able to see where my jewellery has been repaired?
Our goal is to make repairs as seamless as possible. In most cases, repairs are virtually invisible.

Can you replace missing stones?
Yes, we can source and replace missing diamonds and gemstones to match the originals as closely as possible.

Do you offer rhodium plating for white gold jewellery?
Yes, we offer rhodium plating to restore the bright white finish of white gold jewellery.

Can you clean and polish my jewellery?
Yes, we provide professional cleaning and polishing to bring back your jewellery’s sparkle.

Is my jewellery insured while in for repair?
We take great care of your jewellery while it's with us, and it is insured while on our premises.

Do you offer engraving services?
Yes, we can add or restore engraving on certain pieces. This is not a service we currently offer and carry out on-site, but we use our trusted hand or laser engraver based within the London Jewellery Quarter.

Can you tighten loose stones?
Yes, we can check and secure stones to ensure they are safely set.

How do I know if my jewellery needs repair?
If you notice any damage, loose stones, thinning bands, or worn claws, it’s best to have your piece checked to avoid further damage or loss, or even just to eliminate any worries you might have to give you peace of mind.

Do you restore jewellery?
Yes – if you have a piece that’s damaged or worn, I can assess and provide a quote for what’s needed to restore it. I take a thoughtful, careful approach to bringing jewellery back to life, whether it’s your well loved engagement ring, an old family ring, or your wedding ring that needs some care and attention to bring it back to full glory. Get in touch to discuss what’s possible for your piece.

How much does a chain repair cost?
Chain repairs usually start from £15, depending on the type of chain and the extent of work needed. Sometimes its a simple fix, while occasionally links or clasps need rebuilding or replacing. I’ll provide a clear quote once I’ve seen the piece. Find out how to contact me about your repair, here.(https://www.aprildacejewellery.com/contact) (https://www.aprildacejewellery.com/contact)

How much does a ring sizing cost?
Ring sizing typically starts from £30. The cost can vary depending on the design, metal type, and how much adjustment is needed. Find out how to contact me about your repair, here.(https://www.aprildacejewellery.com/contact) (https://www.aprildacejewellery.com/contact)

Can you repurpose broken jewellery?
Yes – I specialise in remodelling and can often reuse stones or metal from broken or sentimental jewellery to create something new and personal to you. If you're unsure what’s possible, I’m happy to talk through ideas, and you can find out more about my remodelling services here. (https://www.aprildacejewellery.com/redesign)

Do you buy broken jewellery?
Yes – I’m more than happy to make an offer on any unwanted or scrap jewellery. If you’re having a bespoke jewellery piece made, you can offset your unused metal against the cost, or keep it aside for future projects! I will be able to provide an offer on most gold and platinum pieces after taking a look in person and testing the metal. Silver is something I may take a look at but I’m less likely to make an offer on. Gemstones are also looked at on a case-by-case basis and it is much less likely I would be able to make an offer on these. If you’d like to get in touch and ask me about selling your old jewellery, fill in my contact form here.(https://www.aprildacejewellery.com/contact) (https://www.aprildacejewellery.com/contact)

Do you repair on-site?
All repair work is carried out by me or by trusted specialists I work closely with. The majority of work is carried out on-site, in my Norfolk workshop, bar the exception of stone cutting and repolishing, hand engraving and hallmarking. Your jewellery stays in safe, experienced hands throughout so you don’t have to worry!

07933545727

1A Commercial Road, Dereham, Norfolk, NR19 1AE

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